Last Updated: April 18, 2016
Please click here to view a printable version of this Policy.
We request information from you (which may include your name, address, telephone number, email address, age, gender and, when necessary, credit card information) when you:
- Register or set up an account or profile
- Purchase services
- Request to receive communications or forms (including order forms)
- Provide feedback
- Enter into a dialog on the Site
- Participate in a promotion or other website feature
- Participate in online discussions
- Contact us
- Modify your account or profile
To provide you with certain social features, we may collect information about your contacts or friends from third party websites that provide access to this information, such as Facebook, LinkedIn, Twitter, or email services. We respect and follow the privacy policies of those third party services with regard to the data we collect from them.
Where permitted by applicable law, we may collect information about you from other sources, including through interactive applications (such as mobile devices, third-party services, and embedded video players).
We use the information we gather on the Site for the purposes of providing our services, responding to any queries you may have, operating and improving the Site, fostering a positive user experience and delivering the products and services that we offer to our users. Our services include the display of personalized products, content, and advertising relating to your experiences and interests, either on our site or other sites with which we have a business relationship. The information we gather on the Site may be shared with third parties in order to deliver our services.
By registering with Wellspring, by managing your profile, or opting in when presented with choices, you have consented for us to use your information to:
- Customize and/or personalize your communications experience
- Better respond to your customer service and support inquiries
- Communicate with you about your purchase, account information, or customer service needs
- Communicate with you about our products and events, and for other promotional purposes
- Display targeted advertising, announcements, sponsorships or other messages
- Notify of new features, answer questions from contact or feedback pages
- Improve collaboration among users
- Improve our business and internal operations
- Administer competitions, contests, promotions, surveys or other website features
- Improve our software and content
- Allow you to create an account
- Notify you about updates to the Site
- Create a profile for you based on information that you have provided to us
- In order to help us rank the importance of future items to build into the Services
We will not use your personal information to advertise or communicate promotional offers, directly or indirectly, using direct mail marketing or telemarketing, unless you give us permission to do so. We allow personally identifiable information to be combined with previously collected non-identifiable information with the consumer’s prior affirmative consent (“opt-in”). We do not create personally identifiable profile information unless consumers are notified and given an opportunity to opt out at the time and place that the personally identifiable information is collected. We will collect personally identifiable profile information only from web site operators with which we have contractual relationships. We will provide reasonable access to profile information that is personally identifiable or is associated with personally identifiable information.
We may enable other users of our site and third parties to view or receive information from your profile, subject to your permission to share this information. We may disclose such information to third parties if you consent to such disclosure. With your permission, we may publish or distribute selected information about you, such as your recommendations, interests and other data of possible interest to other users of our site and third parties.
For the purpose of operating our business, we may transfer information between Wellspring and our preferred service providers who use that information only to conduct Wellspring business. For example, they may handle our credit card processing, shipping, data management, email distribution, market research, information analysis and promotions management. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information.
From time to time we might establish a business relationship with carefully selected persons or companies whom we believe trustworthy. In such cases we might share and cross-reference information, including personally identifiable information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. If you prefer that we do not share any information with these companies, please contact us to update your privacy settings.
We may provide your information to our wholly-owned companies and affiliates, which may be outside the United States. We may also sell or transfer your personal information to third parties in connection with any merger, acquisition, reorganization, change in capital structure or sale of all or substantially all of the assets of Wellspring.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Protecting Your Information
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. Credit card numbers allow a user to subscribe to (and thus pay for) our business service. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. We will use the information for purposes of processing and completing only those transactions you approve, and the information will be disclosed to third parties only as necessary to complete a specific transaction. This data is protected and stored on our behalf by third party service providers. When you subscribe to the Service credit card data will be immediately encrypted, used once in a single authorization process and securely stored by the third party service provider. We are never able to access, see or display more than the card type, the last 4 digits of the credit card number, the name of the holder and the expiration date. The service providers do not save the CVV codes. Credit card numbers are used by service providers to initiate secure payments through the specific payment gateway at certain other service providers on a single occasion or a regular basis. Service providers charge the credit card and deposits money to our account. All processes adhere to PCI-DSS Level 1.
Our site may contain links to the websites of one or more third parties. We are not responsible for the privacy practices or the content of these other websites.
We want you to feel confident using the Wellspring website but we cannot ensure or warrant the security of any information you transmit to us. Please refer to the U.S. Federal Trade Commission's web site for information on how to protect yourself from identity theft.
Like other interactive websites, we collect information about your use of our site and our services using cookies, log files, and techniques used to track who is reading a web page or e-mail, when, and from what computer, such as web bugs, web beacons or pixel tags.
A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience.
- Keep track of shopping cart/record session information
- Recognize you when you return to our website
- Keep track of click stream data (record user-specific information on what pages users access or visit)
- Personalize the Site
- So that the Service will function properly
- Analyze visitor behavior
We may track information with pixel images on the Site. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings.
How to Review, Modify, or Delete Your Information
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or would like to update or change your personal information or preferences, follow the instructions below to review, modify or delete your personal information.
To modify the information you have provided during registration, please login and update your personal settings.
To unsubscribe from an email, please follow the instructions in any email you receive.
If you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
Questions, Feedback, and Complaints
We welcome your questions, comments, and concerns about privacy. Please contact us by mail or email at:
303 S Broadway #200-395, Denver, CO 80209
Residents of the State of California may request a list of all third parties to which a Wellspring Site has disclosed certain information during the preceding year for the third parties' direct marketing purposes. If you are a California resident and want such a list, please contact us. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request and include the name of the Site with respect to which you are requesting the information, as well as your name, street address, city, state, and zip code. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.