DACAM Professional Customer Relationship Management (CRM) Software is comprehensive product for sales, support & customer relationship process automation. The software aligns sales, marketing, support team and brings streamlined process in managing sales & support. Sales staff can manage contacts, leads, opportunities, customer accounts, appointments, meetings, calls & repeated follow up tasks. Support can get all customer ticket details, history, customer type, tasks in single interface. With advanced reporting many value added reports can be generated for sales forecast, opportunity pipelines, customer support tickets, payment, service details & sales staff activities.